Shipping Policy

Last Updated: 04/17/2025

At Hatteker, we strive to provide clear and efficient shipping services. Below, you will find the details of our shipping options, including rates and estimated delivery times.

1. Shipping Methods and Rates

We offer a range of shipping options based on your location. Shipping rates and methods will be calculated at checkout. Here are our available rates:

  • Economy International Shipping:

    • Delivery Time: 10 to 60 business days

    • Cost: £9.95

  • Germany:

    • Free Shipping: 6-16 Days for orders of £48.99 and up

    • Standard Delivery: 6-16 Days for orders between £0.00–£48.99

    • Cost: £5.99

  • Malta:

    • Standard Delivery: 7-17 Days

    • Cost: €7.99

  • United Kingdom (UK):

    • Free Shipping: 5-15 Days for orders of £49.00 and up

    • Standard Delivery: 5-15 Days for orders between £0.00–£48.99

    • Cost: £4.98

  • United States (USA - 61 of 62 States):

    • Economy International Shipping: 10 to 60 business days for orders between £0.00–£48.99

    • Cost: £10.99

    Note: For orders from the USA, additional customs fees may apply, depending on your location. Please ensure that you are aware of these charges before proceeding with your purchase.

  • Worldwide (including Canada, Poland, Slovakia, and 123 other countries):

    • Free Shipping: 7-19 Days for orders of £49.00 and up

    • Standard Delivery: 7-19 Days for orders between £0.00–£48.99

    • Cost: £6.89

2. Order Processing Time

All orders are processed within 3 to 5 business days, excluding weekends and holidays. Processing times may vary during peak seasons or due to product availability.

Once your order is processed and shipped, you will receive an email with tracking information.

3. Shipping Confirmation and Tracking

After your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this to track your order through the carrier’s website.

4. Lost or Damaged Items

If your order is lost or damaged during transit, please contact us immediately at support@hatteker.co.uk. We will work with the carrier to resolve the issue.

5. Shipping Issues and Delays

Please note that shipping times can sometimes be affected by external factors, including but not limited to weather conditions, customs processing, and carrier delays. If your shipment is delayed, please feel free to reach out to us, and we will assist you in tracking the status of your order.

6. Shipping Restrictions

Some countries or regions may not be eligible for shipping. If your country is not eligible, you will be notified during checkout, and you will not be able to complete the purchase.

7. Returns and Exchanges

For details on returns and exchanges, please refer to our Return Policy page.

8. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at:

Email: support@hatteker.co.uk